Who we are:

AppFolio (NASDAQ: APPF) revolutionizes the way small and medium-sized businesses grow and compete. Today our software solutions serve the property management and legal industries.  At the heart of our products and services is a talented and agile team that understands the importance of a 100% customer focus.

With offices in Santa Barbara, Dallas, and San Diego, our business is built for long-term success fueled by happy, loyal customers and a team of AppFolians who contribute to our great culture every day.

Why AppFolio?

  • Competitive Compensation
  • Medical, Dental, Vision, and a 401k Match
  • Amazing company culture: focus on a complete lifestyle
  • Recharge: 20 Days PTO + 9 Paid Holidays
  • Built to last: Grow your career in an innovative, public company
  • Make an impact: your work plays a key role in transforming our customers’ businesses
  • Love your team members: co-workers are often friends too
  • Offices stocked with healthy snacks, games, and goodies
  • A commitment to health/wellness including onsite fitness classes
  • Give back to your team and your community

Who we are looking for?

The Public Records Analyst takes a lead role data accuracy for criminal and civil court data displayed on AppFolio screening reports.

Ideal candidates have a passion for data quality, an affinity for detail, possess a record of independent action and excellent judgment and understand the importance and impact of working in a highly regulated environment.

Role and Responsibilities:

  • Review, analyze and filter public records with accuracy and efficiency
    • Maintain a criminal offense database
      • Perform re-investigation of disputed records through various channels (eg. web and direct calls to courthouses)
        • Understand and comply with all relevant laws and regulations related to the background screening industry and AppFolio’s screening business
          • Prioritize cases as necessary; effectively manage a full caseload and queue
            • Ensure all timelines and compliance requirements are met for every case
              • Develop and build relationships with partners and vendors
              • Liaise closely with team members (both direct, and wider) to build strong internal relationships and broaden the knowledge base
              • Additional public record projects and tasks as required

              Qualifications & Requirements:

              • 2+ years of related experience including research and data integrity
              • Criminal court, police department or probation department experience highly desired
              • Excellent written and verbal communication skills; a meticulous eye for detail; strong proofreading skills
              • Ability to work with flexibility and agility in a fast-paced environment while keeping a positive and curious attitude
              • Ability to work in a highly regulated environment and to maintain compliance
              • Proven ability to handle multiple concurrent projects and complete tasks in a timely manner with precision, using independent judgment to accomplish goals
              • Ability to follow through on tasks until completed
              • Proficiency in Word, Excel, Adobe, cloud-based tools required; experience with Salesforce a plus
              • BA/BS degree or relevant equivalent work experience required
              • Education in Criminal Justice preferred


              • Name: Appfolio
              • Industry: Client Services